Lewes Town Council considers that CTLA provides essential services to the community of Lewes, and has been very happy to give a significant financial grant to support these services since 2014.
The Council is currently working with CTLA to establish what new services might be provided, such as an individual dial-a-ride scheme to replace that recently closed-down by the Red Cross organization.
The Council has a high regard for the working values of CTLA and their commitment to the local community and looks forward to the continuing development of our relationship with them.

Steve Brigden - Town Clerk, Lewes Town Council

“Many of us take getting public transport for granted but getting from point A to B can be difficult for those who have difficulty getting to the bus stop, need a little bit of extra assistance on the journey or do not live near a regular or reliable bus route. CTLA provide an invaluable service especially to the elderly and those living with a disability. I commend their work and will always fight for their interests as a local Member of Parliament.”

Lloyd Russell-Moyle MP, Brighton Kemptown

CTLA provide an invaluable service to vulnerable members of our community, enabling them to access events, health appointments, groups and activities, within and outside Newhaven.
Many service users would remain isolated, alone and unable to get to many supportive community activities they enjoy, without transport support from CTLA.
The staff and volunteers give a safe, friendly and familiar service to people, young and old.

Steve Saunders - Newhaven Town and Lewes District Councillor

Mollie currently attends the Life Skills Centre at Chailey Heritage Foundation and has enjoyed a crucial, comfortable and caring service from CTLA for 12 years, which has enabled her to access education and social activities, instrumental in her ongoing development and making her the wonderful young lady she is today.

Prior to CTLA’s involvement, we had the stress of not knowing how and who would be taking Mollie to school at the start of every academic year. The positive relationship we built up with the drivers and passenger assistants, and the ongoing support and understanding of the office staff, greatly reduced any concerns we had in handing over her daily transport needs.

The charity has been incredibly flexible in times of Mollie’s frequent, unpredictable and unstable health episodes, since she was nine years old. CTLA have gone beyond the call of duty when Mollie has had to attend hospital, other medical appointments and visits.
We cannot thank CTLA enough & recommend them without hesitation.”

CTLA Community Transport provides home to school transport for many young people with complex health needs and physical disabilities.
The parent of a young person with additional needs explains here how having continuous service from CTLA for their daughter, Mollie, has impacted positively on all their lives.

Mollie's Dad

CTLA has, and continues to, assist infinite numbers of vulnerable and isolated members of the community across my constituency, and their excellent work has seen the services that they provide ever more in demand.

Maria Caufield, MP for Lewes

Contact us

  • Privacy Policy
    Updated: 9th May 2018
    By using our website and/or by providing us with any personal data, you give your consent that all personal data that you submit may be processed by us in the manner and for the purposes described in the following privacy policy and in compliance with current legislation.
    Respecting your privacy
    CTLA is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data that we collect from you, or that you provide to us, will be processed by us. By visiting our website or by registering for our services you are accepting and consenting to the practices described in this policy. Information we collect from you
    We will collect and process the following data about you:
    Information you give us, this is information about you that you give us by filling in forms on our website or by corresponding with us by phone, email or otherwise. It includes information you provide when you make a general enquiry or you register for our services. The information you give us may include your name, postal address, e-mail address, phone number and health information. When we believe there is a legitimate reasons we may seek your next of kin and emergency details.
    How we use this data
    Collecting this data enables us to register you for our services and to help us understand what information you need from CTLA.
    Specifically, we may use data:
    • To contact you in response to a specific enquiry.
    • To provide you with information about other services we offer that are similar to those that you have already registered for.
    • To improve the services we provide.
    • To update our own personal records.
    We will never lease, distribute or sell your personal information to third parties for marketing purposes.
    Any personal information we hold about you is stored and processed under our Data Protection policy in line with current legislation.
    Enquiries submitted via the Website
    CTLA will only contact you in relation to the enquiry you submit via our website. The data you provided along with your enquiry will be held for 12 months, and then it will be destroyed in line with our Data Retention policy.

    CTLA takes the security and confidentiality of your personal data very seriously. We use up-to-date storage and security techniques to protect your personal information from unauthorised access, improper use, or accidental loss.
    We keep your personal data for as long as reasonably necessary for the purposes of which it was collected or to comply with any applicable legal reporting or document retention requirements. We will always hold your data securely.
    CTLA is committed in following stringent procedures to ensure that we work with all personal data in line with current legislation.
    Sharing data
    As both Data Controller and Data Processer, CTLA may be required to share or administer personal information.
    CTLA takes the sharing of data very seriously and will only agree if the sharing can be justified.
    CTLA will consider the following before entering a data sharing agreement.
    • The potential benefits and risks to individuals?
    • What is the sharing meant to achieve?
    • Is the sharing proportionate to the issue we are addressing?
    • Could the objective be achieved without sharing personal data?
    Some Commissioning Bodies which CTLA undertake work for, may require data sharing as part of their contractual requirements. All personal data will be shared securely and administered in line with current legislation.
    Access to information
    You have a right to know what personal data is held about you. This is sometimes known as a ‘Data Subject Access Request’.
    You may be asked to complete a subject access request form, in addition you may be asked for identification so that we do not provide your data to anyone else.

    If you believe that any information we are holding on you is incorrect or incomplete, please inform us as soon as possible. We will promptly correct any information found to be incorrect.
    Links from our site
    Our website may contain links to other websites.
    Please note that we have no control of websites outside of CTLA.org.uk. If you provide information to a website to which we link, we are not responsible for its protections or privacy.
    Always be wary when submitting data to websites, read the sites privacy policy fully.
    Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to The Data Protection Officer, CTLA, Hillcrest Centre, Hillcrest Road, Newhaven, BN9 9EA alternatively you can email info@ctla.org.uk.
  • This field is for validation purposes and should be left unchanged.
Responsive website designed & developed by

Charity Number: 1110215
Company Registration: 04409570
VAT number: 730103006

Responsive website designed & developed by