Patients in Newhaven, Peacehaven and Telscombe Cliffs will be able to request free and accessible transport from their home to their local GP practice or to the Lewes Victoria Hospital thanks to a new pilot transport scheme launched today by NHS High Weald Lewes Havens CCG.
The CCG, the local GP led body responsible for planning local health service has commissioned this new non-emergency transport scheme from community transport charity CTLA following feedback from local patients who struggled to access local health services. By providing assistance to patients to enable them to make better use of the range of services available at local GP practices and at the Minor Injury Unit in Lewes Victoria Hospital, commissioners also hope to reduce some pressure on nearby Accident and Emergency departments.
This pilot scheme which launches today (Monday, 2nd February 2015) and will initially run for six months, is available for patients registered with any of the following five GP surgeries in Newhaven, Peacehaven and Telscombe Cliffs:
· Rowe Avenue Surgery, Peacehaven
· Meridian Surgery (Anchor Healthcare centre), Peacehaven
· Foxhill Medical Centre, Peacehaven
· Quayside Medical Practice. Newhaven
· Chapel Street Surgery Newhaven
Patients must be registered in order to request the transport. Registration is free and can be completed over the phone. For more information, to register for the service or to make a booking please contact CTLA on 01273 612332 or visit
Dr Giles Hazan, local GP at Quayside Medical Practice and clinical lead for High Weald Lewes Havens CCG said:
“As local doctors, we often hear from patients about the struggles they face accessing local health services. Some people who need to see their local GP are unable to get to the surgery and in extreme cases may turn to their local Accident and Emergency department simply because it’s easier to get to. We are delighted to be working with CTLA who will deliver a fast, flexible and free bus service to our local patients which will improve their access to a wide range of health services available locally.”
Managing Director of CTLA, Derek Barnett, added: “CTLA are very much looking forward to working with the patients and staff of the GP practices in Newhaven and Peacehaven and Telscombe Cliffs to achieve the key aims of the service and contribute to the better health and wellbeing of the patients.”
Pictured: (L-R) : Derek Barnett, CTLA : Dr Giles Hazan, local GP at Quayside Medical Practice and clinical lead for High Weald Lewes Havens CCG : Barry Dawson, CTLA Driver.

Contact us

  • Privacy Policy
    Updated: 9th May 2018
    By using our website and/or by providing us with any personal data, you give your consent that all personal data that you submit may be processed by us in the manner and for the purposes described in the following privacy policy and in compliance with current legislation.
    Respecting your privacy
    CTLA is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data that we collect from you, or that you provide to us, will be processed by us. By visiting our website or by registering for our services you are accepting and consenting to the practices described in this policy. Information we collect from you
    We will collect and process the following data about you:
    Information you give us, this is information about you that you give us by filling in forms on our website or by corresponding with us by phone, email or otherwise. It includes information you provide when you make a general enquiry or you register for our services. The information you give us may include your name, postal address, e-mail address, phone number and health information. When we believe there is a legitimate reasons we may seek your next of kin and emergency details.
    How we use this data
    Collecting this data enables us to register you for our services and to help us understand what information you need from CTLA.
    Specifically, we may use data:
    • To contact you in response to a specific enquiry.
    • To provide you with information about other services we offer that are similar to those that you have already registered for.
    • To improve the services we provide.
    • To update our own personal records.
    We will never lease, distribute or sell your personal information to third parties for marketing purposes.
    Any personal information we hold about you is stored and processed under our Data Protection policy in line with current legislation.
    Enquiries submitted via the Website
    CTLA will only contact you in relation to the enquiry you submit via our website. The data you provided along with your enquiry will be held for 12 months, and then it will be destroyed in line with our Data Retention policy.

    CTLA takes the security and confidentiality of your personal data very seriously. We use up-to-date storage and security techniques to protect your personal information from unauthorised access, improper use, or accidental loss.
    We keep your personal data for as long as reasonably necessary for the purposes of which it was collected or to comply with any applicable legal reporting or document retention requirements. We will always hold your data securely.
    CTLA is committed in following stringent procedures to ensure that we work with all personal data in line with current legislation.
    Sharing data
    As both Data Controller and Data Processer, CTLA may be required to share or administer personal information.
    CTLA takes the sharing of data very seriously and will only agree if the sharing can be justified.
    CTLA will consider the following before entering a data sharing agreement.
    • The potential benefits and risks to individuals?
    • What is the sharing meant to achieve?
    • Is the sharing proportionate to the issue we are addressing?
    • Could the objective be achieved without sharing personal data?
    Some Commissioning Bodies which CTLA undertake work for, may require data sharing as part of their contractual requirements. All personal data will be shared securely and administered in line with current legislation.
    Access to information
    You have a right to know what personal data is held about you. This is sometimes known as a ‘Data Subject Access Request’.
    You may be asked to complete a subject access request form, in addition you may be asked for identification so that we do not provide your data to anyone else.

    If you believe that any information we are holding on you is incorrect or incomplete, please inform us as soon as possible. We will promptly correct any information found to be incorrect.
    Links from our site
    Our website may contain links to other websites.
    Please note that we have no control of websites outside of If you provide information to a website to which we link, we are not responsible for its protections or privacy.
    Always be wary when submitting data to websites, read the sites privacy policy fully.
    Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to The Data Protection Officer, CTLA, Hillcrest Centre, Hillcrest Road, Newhaven, BN9 9EA alternatively you can email
  • This field is for validation purposes and should be left unchanged.
Responsive website designed & developed by

Charity Number: 1110215
Company Registration: 04409570
VAT number: 730103006

Responsive website designed & developed by